Our Customer Guarantees
Giving You Peace of Mind
No Surprises Guarantee
Upfront transparency is important to us. Once the proposal has been signed, the price quoted is the price you pay, even if the job entails more work than estimated.
Apples to Apples Refund (Plus Some!)
We promise you will receive the best value for your investment. If you find a lower price on the same equipment, installation, guarantees, warranties, and procedures, we will refund the difference, plus $100! All we ask is that the comparison is apples to apples and you show us the lower price in writing.
$500 On-Time Installation Guarantee
We know that having your HVAC system replaced is a hassle to both your personal and work schedule. That’s why we guarantee our installation date. if we change the date scheduled for your installation for any reason at all, we’ll give you a $500 credit toward your new system.
HVAC Install Design Guarantee
We stand by our custom-designed HVAC systems for your home, assuring they perform exactly as needed. Should our tailored solutions not meet the unique needs of your home, we pledge to adjust or replace them at no additional cost, ensuring your comfort and satisfaction.
$500 Client Respect Guarantee
Our technicians wear shoe covers in your home and leave it as neat and clean as they found it. We don’t curse or use tobacco on your property. If you ever feel like we’ve disrespected you or your home during your heating or air conditioning services, we’ll pay you $500.
Fixed Right or It’s Free Guarantee
When we come to your home to diagnose your system, we guarantee our diagnostic and repair is accurate. If we diagnose your system inaccurately, our diagnostic fee is complimentary.
48 Hour Fix It or Hotel Guaranteed
If we are unable to fix your system within 48 hours, we will offer you a complimentary hotel stay.